Refund Policy
Last updated: May 2026
Viral Shortcut sells digital products, including downloadable prompt packs, creator guides, workflows, templates, and related digital files.
Digital product refund policy
Due to the digital nature of our products, all sales are final once access to the product, download link, files, or digital content has been provided.
By purchasing a digital product from Viral Shortcut, you agree that you are requesting immediate access to the digital content. You also acknowledge that once access or download begins, you lose your right to cancel the order or request a change-of-mind refund, except where required by law.
No change-of-mind refunds
We do not offer refunds if:
- You change your mind after purchase.
- You bought the wrong product.
- You no longer want the product.
- You expected different results from using the product.
- You do not have the required third-party tools, software, or accounts.
- You do not use the product after purchase.
- You claim the product is not useful after access has been provided.
Results are not guaranteed
Our products are designed to help creators plan, create, edit, and publish content faster. However, we do not guarantee any specific results, including views, followers, sales, revenue, monetisation, viral success, platform approval, or audience growth.
Faulty or inaccessible files
If you cannot access your download, receive a broken file, or believe there is a technical issue with the product, contact us and we will try to fix the issue by providing access, replacing the file, or offering another reasonable solution.
This policy does not remove any legal rights you may have if digital content is faulty, not as described, or cannot be supplied.
Contact
If you need help with your order, contact us at:
admin@viralshortcut.com